Last Updated: March 15, 2023

Leadferno, LLC. (“Leadferno”, “we”, and/or “us”) value the privacy of individuals who access or use our site (https://leadferno.com), including all of its related applications, dashboards, or platforms, who purchase any products from Leadferno, or who sign up for any services. This Privacy Policy explains how we collect, use, and share information or about any individual or entity who accesses or uses the Services (“client” or “you”) or their devices. By using our services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms and Conditions.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.

Information you provide to us

Registration and Profile Information. if you sign up for an account, register to use our Services, purchase our Products, or sign up to receive information about our Services, we ask you for your, or your client’s, first and last name, e-mail address, phone number, physical address, account information, and any other information we collect.

Payment Information. When you add billing information or a credit card number to your account or make a purchase, we will use a third-party service provider to collect and store your payment information.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our support team, we will receive your name, mobile phone number, the contents of a message, and any other information you choose to provide.

Careers. If you decide that you wish to apply for a job with us, you may submit your contact information, your resume, and your cover letter online. We will collect the information you choose to provide on your resume and in your cover letter, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.

Information we collect when you use our Services

Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.

Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, such as the ads you click on, pages or other content you view, the searches you conduct, purchases you make, your comments, and the dates and times of your visits.

Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Services to their fullest potential.

Leadbox Information. Other websites may integrate with Leadferno’s Leadbox. When you visit a site with a Leabox embedded, we may receive certain information about you, including information about the web page you visited, your IP address, and other information about your device. Leadferno can recognize you across websites containing our Leadbox, and the Leadbox may be used to show personalized content or advertising. We may know when you interact with a Leadbox, and websites containing the Leadbox may receive this information.

Text Information. We facilitate messages between you and your customers, including text messages or messages through third party platforms.. In the process, we may receive information about these communications, such as the date and time of the message, the parties’ phone numbers, third party platform identifies with email address, and the content of any messages.

Information we receive from third parties

Information from Third Party Services. If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, photo, and use of the third-party account.

Leadferno’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Other Third Parties. We may receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Services.

• Communicate with you, provide you updates, and respond to any questions.

• Improve and personalize your experience on our Services.

• Understand and analyze how you use our Services. 

• Facilitate transactions with our Services.

• Find and prevent fraud,

• Share information with third parties you’ve explicitly connected with Leadferno or consented with Leadferno to share.

• Comply with applicable laws and regulations, including enforcement of our Terms of Service.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Leadferno does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to our Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.

Contact Information

If you have any questions, comments, or concerns about our processing activities, please email us at privacy@leadferno.com or write to us at 1299 6th St NW, Buffalo, Minnesota, 5