Features

Powerful Business Messaging Features

Over 75% of prospects and customers want to text a business. Leadferno brings together features for conversion widgets, SMS, MMS, messaging apps, contacts, lead reporting and more from one shared inbox. Supercharge your business to close more leads faster.

SMS / Text

2-way texting with customers

Enable your business to unlock SMS as a communication channel. Delight your prospects and customers with fast, efficient and actionable text messaging.

SMS & MMS

Send text messages, photos, emojis and links

Text Enable Landlines

Port your existing number to accept SMS

Secure, Reliable, Better

Stop having employees text from their own number

Text over chat

Texting is easier for your customers and your team

Leadbox

Convert website visitors to SMS and real time leads

It’s quick and easy to install the Leadbox, a powerful web to text widget, on your website to power messaging conversations and other main calls to action.

Beautiful & Branded

The Leadbox displays with your logo and brand colors.

All Your Contact Options

Deploy SMS, Call request, click to call, email, scheduling and more.

Quick Conversion

Prospects go from browsing to texting with you in seconds.

Auto Replies

Set your hours for auto replies for when you're open or away.

Inbox

All of your messaging channels in one place

Maximize your team’s communication and time with our omni-channel inbox. SMS, MMS, Facebook Messenger, and Google Business Messages. All in one shared inbox packed with features.

Your Real Time Inbox

Move at 60x the speed of email to win more customers.

Centralized Messaging

Read and reply to all of your messaging channels.

Shortcuts

Save frequent replies for quick responses.

Lead Management

Tag, assign, and transfer conversations from one team member to another.

Reports

Track and report your leads

Our Lead Capture and Performance reports help you measure leads, conversions, reply times, and more. Track quantity and quality of lead engagement per account, profile and team member.

Lead Tracking

Track and report your messaging leads and conversions.

Speed To Lead

Understand 1st reply times, average reply times and more by account and team member.

Lead Source

Learn what web pages produce visitor actions and leads.

Google Analytics

Track your Leadbox events in Google Analytics.

Contacts

Build valuable SMS and messaging contact lists

Build your owned audience with a better customer list. A lightweight CRM to capture and manage your customer's contact, mobile number, conversation outcomes and more.

Contacts

Capture customer info right from the start.

Segmented Lists

Organize contacts into lists for targeted marketing.

Conversation History

View your conversation history with prospects and customers.

Owned Audience

Build and grow your marketing lists and mobile.

More Features

The tools you need to win more business

Leverage our features for valuable messaging conversations with your prospects and customers. Best of all, we are always building new features into the solution.