Features
Powerful Business Messaging Features
Over 75% of prospects and customers want to text a business. Leadferno brings together features for conversion widgets, SMS, MMS, messaging apps, contacts, lead reporting and more from one shared inbox. Supercharge your business to close more leads faster.
SMS / Text
2-way texting with customers
Enable your business to unlock SMS as a communication channel. Delight your prospects and customers with fast, efficient and actionable text messaging.
SMS & MMS
Send text messages, photos, emojis and links
Text Enable Landlines
Port your existing number to accept SMS
Secure, Reliable, Better
Stop having employees text from their own number
Text over chat
Texting is easier for your customers and your team
Leadbox
Convert website visitors to SMS and real time leads
It’s quick and easy to install the Leadbox, a powerful web to text widget, on your website to power messaging conversations and other main calls to action.
Beautiful & Branded
The Leadbox displays with your logo and brand colors.
All Your Contact Options
Deploy SMS, Call request, click to call, email, scheduling and more.
Quick Conversion
Prospects go from browsing to texting with you in seconds.
Auto Replies
Set your hours for auto replies for when you're open or away.
Inbox
All of your messaging channels in one place
Maximize your team’s communication and time with our omni-channel inbox. SMS, MMS, Facebook Messenger, and Google Business Messages. All in one shared inbox packed with features.
Your Real Time Inbox
Move at 60x the speed of email to win more customers.
Centralized Messaging
Read and reply to all of your messaging channels.
Shortcuts
Save frequent replies for quick responses.
Lead Management
Tag, assign, and transfer conversations from one team member to another.
Reports
Track and report your leads
Our Lead Capture and Performance reports help you measure leads, conversions, reply times, and more. Track quantity and quality of lead engagement per account, profile and team member.
Lead Tracking
Track and report your messaging leads and conversions.
Speed To Lead
Understand 1st reply times, average reply times and more by account and team member.
Lead Source
Learn what web pages produce visitor actions and leads.
Google Analytics
Track your Leadbox events in Google Analytics.
Contacts
Build valuable SMS and messaging contact lists
Build your owned audience with a better customer list. A lightweight CRM to capture and manage your customer's contact, mobile number, conversation outcomes and more.
Contacts
Capture customer info right from the start.
Segmented Lists
Organize contacts into lists for targeted marketing.
Conversation History
View your conversation history with prospects and customers.
Owned Audience
Build and grow your marketing lists and mobile.
More Features
The tools you need to win more business
Leverage our features for valuable messaging conversations with your prospects and customers. Best of all, we are always building new features into the solution.
Profiles
Manage multiple business locations or departments in one account.
Schedule messages
Creates messages and schedule the day and time to send them.
Secure
Centralize your contacts and messaging in our app, not on your employees phones.
User Management
Add and manage your team roles and permissions.
Integrations
Use Zapier or our API to connect and automate with CRMs and more. Learn more
Notifications
Get alerted to new leads and new message replies.