Features

Powerful Business Messaging Features

Over 75% of prospects and customers want to text a business. Leadferno brings together features for conversion widgets, SMS, MMS, messaging apps, contacts, lead reporting and more from one shared inbox. Supercharge your business to close more leads faster.

SMS / Text


2-way texting with customers

Enable your business to unlock SMS as a communication channel. Delight your prospects and customers with fast, efficient and actionable text messaging.

text message appointment

SMS & MMS

Send text messages, photos, emojis and links

text message appointment

Text Enable Landlines

Port your existing number to accept SMS

text message appointment

Secure, Reliable, Better

Stop having employees text from their own number

text message appointment

Text over chat

Texting is easier for your customers and your team

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Leadbox


Convert website visitors to SMS and real time leads

It’s quick and easy to install the Leadbox, a powerful web to text widget, on your website to power messaging conversations and other main calls to action.

website SMS widget

Beautiful & Branded

The Leadbox displays with your logo and brand colors.

request a call

All Your Contact Options

Deploy SMS, Call request, click to call, email, scheduling and more.

appointments by text

Quick Conversion

Prospects go from browsing to texting with you in seconds.

Auto Replies

Set your hours for auto replies for when you're open or away.

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Leadform


A better contact form for your website

Leadform is a SMS-powered contact form solution to increase website leads, centralize leads, and respond quickly so you can win more leads.

lead form

A Total Contact Solution

Display all of your contact channels with forms, text, call request, click-to-call & more.

form builder

Form Builder

Create and customize the best form for your website.

Powered by SMS

Stop losing leads to slow email replies. Reply faster with text.

Centralize web leads

All of your website leads managed in one app.

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Inbox


All of your messaging channels in one place

Maximize your team’s communication and time with our omni-channel inbox. SMS, MMS, Facebook Messenger, and Google Business Messages. All in one shared inbox packed with features.

text message inbox

Your Real Time Inbox

Move at 60x the speed of email to win more customers.

text message inbox

Centralized Messaging

Read and reply to all of your messaging channels.

text message inbox

Shortcuts

Save frequent replies for quick responses.

text message inbox

Lead Management

Tag, assign, and transfer conversations from one team member to another.

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Reports


Track and report your leads

Our Lead Capture and Performance reports help you measure leads, conversions, reply times, and more. Track quantity and quality of lead engagement per account, profile and team member.

lead report

Lead Tracking

Track and report your messaging leads and conversions.

speed to lead report

Speed To Lead

Understand 1st reply times, average reply times and more by account and team member.

lead source report

Lead Source

Learn what web pages produce visitor actions and leads.

ga4 integration

Google Analytics

Track your Leadbox events in Google Analytics.

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Contacts


Build valuable SMS and messaging contact lists

Build your owned audience with a better customer list. A lightweight CRM to capture and manage your customer's contact, mobile number, conversation outcomes and more.

SMS contacts

Contacts

Capture customer info right from the start.

SMS contacts

Segmented Lists

Organize contacts into lists for targeted marketing.

SMS contacts

Conversation History

View your conversation history with prospects and customers.

SMS contacts

Owned Audience

Build and grow your marketing lists and mobile.

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More Features


The tools you need to win more business

Leverage our features for valuable messaging conversations with your prospects and customers. Best of all, we are always building new features into the solution.

profiles locationsProfiles

Manage multiple business locations or departments in one account.

scheduled messagesSchedule messages

Creates messages and schedule the day and time to send them.

secureSecure

Centralize your contacts and messaging in our app, not on your employees phones.

users teamsUser Management

Add and manage your team roles and permissions.

integrationsIntegrations

Use Zapier or our API to connect and automate with CRMs and more. Learn more

notificationsNotifications

Get alerted to new leads and new message replies.