It’s a scenario we know well as consumers. You have a basic service need for a plumber, an auto mechanic, lawn mower repair or an indoor storage unit. You do a search on Google. After browsing the top search results you click to a website, verify that business meets your needs and fill out their…
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Texting as a business communication channel continues to grow. A past survey found that nearly 78% of consumers would like to communicate with a business via text messaging. SMS is quickly becoming an expected communication channel, not a “just nice to have” service. The advantages of being able to text a business for consumers are…
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