As business evolves faster than ever many elements of a business’s offering can be pretty equal. The same types of service, similar products, and pricing within cents of each other. How can you stand out? By being easy to work with. With time as our biggest commodity (for your business too), being easy to work…
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Great sales processes all have one thing in common, great questions. Finding the right sales questions that move your prospect forward is key to moving opportunities to closed sales. Texting Is A Great Sales Tool Text messaging is perfect for sales as it’s a personal communication channel. Asking sales questions and getting answers over text…
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In today’s 24/7 world, there’s no such thing as business hours. Technology and our phones have us plugged in at all hours of the day and night. This has both positive and negative implications for business, of course. It’s easier than ever to connect with customers but how can you be available at all hours?…
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Small businesses are constantly juggling efficiency, personal touch, and technology. Ultimately, your prospect or customer usually wants to connect with a human on your team for expertise, empathy, and a solution to their need. 2-way text messaging is a solution that makes your business human while maximizing your staff efficiency and, most importantly, making your…
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The value of text messaging extends beyond connecting with new prospects. While we place a lot of focus on SMS for leads and sales at Leadferno, using SMS for customer service is incredibly valuable to your business and customer. Texting allows small businesses to provide better customer service through their preferred communication channel. SMS customer…
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Having communication go out automatically makes your day and workload a lot easier. It also makes your customers happy to receive timely communication when engaging with your business. Text messaging has emerged as how consumers want to communicate. Our surveys show it leading over phone calls and emails for communication channel preferences. Business text messaging…
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It’s no secret that good time management is crucial to success in business. Regardless of your industry, services, products, or billing, there is only so much time in your business to maximize productivity. With time as such a precious resource, most businesses are constantly searching for how to save time and increase productivity for their…
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Your digital marketing success is driven by the consumer’s last action. Did your website traffic convert to leads? We designed the Leadbox to power your conversions by giving you a branded, customizable and easy-to-use web-to-text widget that gets noticed to drive action. Let’s look at the numerous options and advantages the Leadbox web to text…
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Great businesses are always prepared. When the economy is stressed by inflation and reduced spending because of many local and global factors, the fear of a recession and how to recession-proof your small business rises to top of your mind. Successful business owners and managers plan and prepare their organizations to survive, and possibly even…
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When Leadferno launched one of our very first blog posts highlighted our position on text vs. chat for small businesses. It’s only grown from there. Our take is that SMS, when deployed through a web-to-text widget to allow web visitors to start a text conversation from your website, is the best option. This take on…
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Texting is taking a bigger place in everyday communications both personally and professionally. The sheer volume of text message growth is eye-popping: the number of texts sent over the last decade has grown over 7,700%. Amazingly, over 23 billion texts are sent everyday. Our latest survey asked 2,000 US consumers “How do you prefer to…
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The mobile phone has taken over telecommunications in our lives from the landline. Landlines being used in US homes has dropped below 37%, but for most businesses the landline is still their main contact number. The good news is that most businesses can enable their landline for texting so they can communicate with consumers who…
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