Contact and lead forms on your website have been the go-to lead capture for decades. 99% of them send the form results to an email address where they can and often will get missed, buried, sent to spam, or bounced from the inbox. How often? Our research finds that 42% of contact form leads go…
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Hard to believe that 2023 is coming to a close. For us, it wraps our second full year to market, we doubled in size of customers and users. We sincerely thank you for you support. We had a blast helping businesses win right now with business text messaging for better conversion, more leads, more sales,…
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Research proves the faster you respond to a lead, the more likely you are to qualify that lead and convert them into a customer. One survey analyzing over 5 million inbound leads found that conversion rates are 8x greater when you respond within 5 minutes to a new lead. That’s a huge lift you don’t want…
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Organization can be key to both efficiency and improved results. Leadferno has now added Tags to our inbox features, the ability to add context to your text and messaging conversations, to boost your team’s lead management. As one of our customers shared with us “The experience for our customers is great, but behind the scenes…
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Google is testing an expansion of its Google’s Business Messages to desktop searches after being a “mobile only” feature for the past few years. This surfaces a “chat with a live agent” call to action and places a chat button in the Google Business Profile. This first surfaced at the Local Search Forums and was…
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In our pursuit to make working with your business easier while landing you more leads, we’ve launched our latest feature Call Request. Now website visitors can request a call from you at a time they prefer. Giving potential customers options that make connecting with you easy increases your website traffic conversion to leads. Making phone…
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Tracking and reporting on your website traffic is important. It’s why so many websites use Google Analytics to capture and surface how traffic arrives, behaves and converts. Leadferno’s focus is to help convert more of your website traffic into leads using text messaging and business messaging. To capture this data, we enable you to integrate…
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Our latest addition to Leadferno provides more productivity and efficiency. The addition of keyword search across our app and advanced filters in the web app lets you quickly focus on where you want. Keyword Search Both the web app and mobile app now have the ability to search your text message conversations for specific keywords…
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The number one objective of Leadferno is to create more conversations with prospects by turning your website visitors into leads. We’re always thinking about how to increase conversions and our latest feature focuses on this. Conversions come from trust. In every conversion, whether it’s texting a question, making a purchase, completing a lead form, or…
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To improve the experience for our agency partners, we’ve updated the Partner Dashboard to ensure partners can help their clients using Leadferno for conversions and business texting. Key aspects of the partner dashboard include automatically adding clients when they use your referral URL to sign up, default admin access for your internal team, at-a-glance metrics,…
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In Leadferno, you can close a lead with three statuses: won, lost, or other. Updating the status of your leads is a simple step that offers multiple benefits for management and tracking of your text and messaging leads and conversations in Leadferno. This feature was built to allow you to close conversations with prospects and customers when an outcome…
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Communication is always better with more information. With that in mind, Leadferno’s Notes feature lets the team member add information to any message thread for internal use. Notes allows you to post a message in a thread that is only viewable internally on the Leadferno app. It’s perfect for summaries, call-outs, details, and contributions. Notes,…
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