In Leadferno, you can close a lead with three statuses: won, lost, or other. Updating the status of your leads is a simple step that offers multiple benefits for management and tracking of your text and messaging leads and conversations in Leadferno. This feature was built to allow you to close conversations with prospects and customers when an outcome…
Read the full article »

Having communication go out automatically makes your day and workload a lot easier. It also makes your customers happy to receive timely communication when engaging with your business. Text messaging has emerged as how consumers want to communicate. Our surveys show it leading over phone calls and emails for communication channel preferences. Business text messaging…
Read the full article »

It’s no secret that good time management is crucial to success in business. Regardless of your industry, services, products, or billing, there is only so much time in your business to maximize productivity. With time as such a precious resource, most businesses are constantly searching for how to save time and increase productivity for their…
Read the full article »

When Leadferno launched one of our very first blog posts highlighted our position on text vs. chat for small businesses. It’s only grown from there. Our take is that SMS, when deployed through a web-to-text widget to allow web visitors to start a text conversation from your website, is the best option. This take on…
Read the full article »

Text messaging is a staple of communication for us all. If you are an attorney that isn’t texting with clients and prospects yet, you might be missing out on the preferred communication channel for many. For your prospects, SMS is an easy channel to ask quick questions and provide possible case details that can lead…
Read the full article »

Text messaging offers many valuable benefits for your insurance agency when added to your communication channels. For your prospects, SMS gives them an easy channel to ask and answer quick questions in order to generate a quote for them. For your agency, texting allows for faster and better communication with policy holders needing help and…
Read the full article »

For many businesses, their sales process includes a call, meeting or even an in person appointment with prospects. Software has made the process of scheduling and managing these appointments easier, but let’s make sure your website is helping generate more of them. Here are some tips on booking more prospects into your sales process right…
Read the full article »

If only the lead funnel was as simple as one question, one answer and then the prospect is ready to buy. We all know this dream scenario isn’t the case. Your prospects can vary greatly in their exact need, the solution they are seeking and the questions they need answered to have enough trust to…
Read the full article »

It’s a scenario we know well as consumers. You have a basic service need for a plumber, an auto mechanic, lawn mower repair or an indoor storage unit. You do a search on Google. After browsing the top search results you click to a website, verify that business meets your needs and fill out their…
Read the full article »